Single Source for Telecom and Network Management

  • Headquartered In: USA and Canada
  • Company Size: 200-7,500 Employees
  • Industries: Business Services, Consumer Goods, Construction, Energy, Industrial Automation, Finance, Healthcare Services, Hospitals and Physicians Clinics, Insurance, Manufacturing, Real Estate, Retail, Transportation exclude Not for Profits
  • Titles: IT, Engineering and Technical
  • Job Level: Manager+

Mid-market enterprises managing large telecom footprints across multiple locations face rising costs, complexity, and inefficiencies. For most, the day-to-day administration of WAN, voice, unified communications, and contact centers often doesn’t get handled, is delegated to overqualified IT resources, or outsourced to piecemealed out to specialty providers like TEMs (Telecom Expense Managers), Agents, Aggregators, and Auditors.

As a result, IT leaders are increasingly choosing to partner with Communications Lifecycle Management providers to buy, manage, and optimize WAN, voice, unified communications, and contact centers solutions from multiple service providers. As the leading Communications Lifecycle Management provider we act as a vendor-neutral, outsourced extension of your IT team, managing the full lifecycle of your voice and data assets, allowing you to recover the budget spent managing mission-critical infrastructure, and freeing up your IT team to focus on strategic priorities.

Top reasons our community cites for adopting or considering this solution:

  • Telecom-related cost reduction initiatives.
  • Telecom vendor evaluation, negotiation, selection, and ongoing management.
  • Freeing up IT resources from day-to-day management tasks towards mission-critical projects.
  • Strategic initiatives for managing and optimizing voice, data, contact center, and collaboration systems.
  • Accelerating telecom projects related to expansion or M&A.
  • Inability to manage a large and dynamic telecom inventory without specialized software.

You must be directly involved in your company’s evaluation process for solutions like this, or in the management chain for people who do. You must be a hands-on user of the prospective solution or in the management chain of users. Please do not register for programs that are an unlikely fit. Your credibility and ours depend on it.

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