Frequently Asked Questions

New Registrants: Please allow 7 business days to begin receiving promotional emails from ViB. 

To ensure delivery of emails, please whitelist our relevant email domains:

[email protected]

To be eligible for ViB rewards the following rules apply:

  • You must provide a Valid Business Email; VIB reserves the right to block payment to any invalid domains or addresses
  • Free web emails (i.e. Gmail, Yahoo, Hotmail, etc) are not eligible for the gift card
  • This promotion is for you only and the contents of any ViB email are confidential​.
  • ​​​This promotion is from VIB only, no other party is involved
  • Allow 7 days following webinars to receive the gift card
  • If applicable, attending the webinar and staying for the entire session


Learn and Earn coupon submissions and screenshots must be submitted within 14 days of receiving the email associated with the promotion. Submissions received outside the 14 days may result in the gift card being voided.

When will I receive my gift card?

  • 5 business days after submission.

It has been 7 days and I haven’t received my gift card?

  • Check spam/junk folder for email from [email protected]. If you still cannot locate it, email [email protected] with the subject line Missing Gift Card and include date and promo code associated with submission/s you have not received a gift card for. Promo codes can be found at the bottom of the email you received from ViB. 

I am unable to upload my submission via the portal:

  • Forward a copy/screenshot of your registration to [email protected].
  • Please enter the promo code in the subject line. Promo codes can be found at the bottom of the email you received from ViB.

The gift card will be emailed from ViB within 1 week via
[email protected].

For all general inquiries regarding coupon submissions and gift cards please email [email protected].

The Beta Portal is Open!

Big things are happening! Interested in becoming a ViB Community Portal Beta Tester? Register here.