Frequently Asked Questions
All submissions should be made within 30 days of receiving the promotional email. Submissions made outside of 30 days may be marked as invalid.
When will I receive my gift card?
- 5 business days after submission.
It has been 5 days and I haven’t received my gift card?
- Check spam/junk folder for email from [email protected] If you still cannot locate it, email [email protected] with the subject line Missing Gift Card and include date and promo code associated with submission/s you have not received a gift card for. Promo codes can be found at the bottom of the email you received from ViB.
I am unable to upload my submission via the portal:
- Forward a copy/screenshot of your registration to [email protected].
- Please enter the promo code in the subject line. Promo codes can be found at the bottom of the email you received from ViB.
The gift card will be emailed from ViB within 1 week via [email protected]
For all general inquiries regarding coupon submissions and gift cards please email [email protected].