Managed Detection and Response Program

Requirements
  • Headquartered: North America
  • Company Size: 501-999 Employees
  • Industries: All
  • Titles: IT Buyers, IT Customer Service, Operations, Customer Support, Help Desk Director
  • Job Level: Manager+
Overview

According to analysts, managed detection and response (MDR) vendors provide services to companies and organizations that aim to improve the way they detect threats, respond to incidents, and monitor their IT assets continuously.

MDR vendors not only detect and analyze threats, but also stop them. When a threat is detected, they will first verify if it is a real threat before informing you to take action to avoid the scare of false alarms. MDR providers do the analysis of security events and alerting the customer via human analysts. Customers can expect to have direct interactions with the analysts rather than relying on a portal or a dashboard when it comes to alerting, investigating security events, case management, and other activities. MDR providers can help your organization deal with advanced attacks that even traditional managed security service providers might not be prepared for. Analysts predict that 15% of midsized businesses and bigger corporations will be using MDR services in 2020, a big leap from the less than 1% of companies that are currently using them.

Top reasons our community cites for adopting or considering this solution:

  • Need to proactively hunt and validate potential threats and incidents.
  • Seek proactive advice for addressing the root cause of recurring incidents.
  • Need more than just a simple notification of the threat.
  • Need support of an outsourced Security Operations Center.
  • Need to augment your people, tools, and/or processes.
  • Need to manage their security program 24/7, proactively defending against new and emerging threats.

You must be directly involved in your company’s evaluation process for solutions like this, or in the management chain for people who do. You must be a hands-on user of the prospective solution or in the management chain of users. Please do not register for programs that are an unlikely fit. Your credibility and ours depend on it.

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