All-in-One Remote IT Support Software

Requirements
  • Headquartered In: North America
  • Company Size: 10-499 Employees
  • Industries: Accounting, Legal, K-12 Education, Government, Retail, Managed Service Providers (MSPs), IT Consulting
  • Titles & Job Level: IT and Helpdesk Manager+
  • Titles & Job Level: Desktop Administrator and Service Desk Agents Influencers and Decision Makers
Overview

Employees rely on mobile devices to get work done, whether they work from the office or from home. In fact, more than 75% of U.S. employees cite using their personal cell phones to fulfill job duties, making mobile devices the new norm for business. While these devices are essential in the modern workplace, but they pose a security threat for your company if stolen, lost, or hacked. With cyber-attacks on the rise, it’s imperative for IT leaders to consider investing in mobile device management software.

To support flexible and hybrid work, and the rise of mobile device usage, IT teams need an equally flexible MDM software that mitigates risk, protects against device misuse, and allows real-time reporting on critical system updates. Proactive mobile device management software enables IT teams to easily secure, set up, and manage all devices – company-owned and personal – including smartphones, tablets, and laptops, all from a unified solution.

Top reasons our community cites for adopting or considering this solution:

  • Support of all major operating systems: No device type is left behind with iOS, Android, macOS, and Windows OS coverage.
  • Enforced data protection: Lock down sensitive company data with a wide range of security settings including disk encryption and mandatory strong passcodes, track and wipe devices remotely, and more.
  • Simplified control and configurations: Reduce the burden on IT teams by easily pushing device configurations, restrictions, updates, and applications via mass-deployment policies or individual installations.
  • Real-time analytics: Keep a pulse on endpoints with insights on device hardware and software, and monitor devices from any location.
  • Automated device setup: Easily enroll new devices remotely with pre-configured settings and applications to automatically comply with company policies out of the box.

You must be directly involved in your company’s evaluation process for solutions like this, or in the management chain for people who do. You must be a hands-on user of the prospective solution or in the management chain of users. Please do not register for programs that are an unlikely fit. Your credibility and ours depend on it.

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