24/7 Managed Detection and Response (MDR)

  • Headquartered In: USA
  • Company Size: 1,001+ Employees
  • Industries: All except State & Local Government, Education K-12 and Higher Education
  • Titles: IT and Cybersecurity
  • Job Level: Influencers and Decision Makers

The cybersecurity skills gap—a well-documented shortage of cybersecurity professionals and expertise—is expected to widen further as emerging technologies impose greater demands on the cyber workforce. Hiring and retaining enough qualified talent across every domain your security program requires now seems impossible. It’s no wonder organizations struggle to address their needs for 24/7 monitoring, early detection, proactive threat hunting, and rapid remediation of threats across increasingly complex environments.

Managed Detection and Response (MDR) services have emerged in response to this market need. According to Gartner’s most recent MDR market guide, “MDR provides customers with remotely delivered, human-led SOC functions for the purposes of reporting, rapid detection, analysis, and investigation of threats as well as remote mitigative response to those threats.” Gartner predicts that by 2025, 60% of organizations will actively use remote threat disruption and containment capabilities delivered directly by MDR providers, up from 30% today.

Four questions to ask yourself: 

  • Are you concerned that your team lacks the skills and experience needed to keep your organization protected 24/7 across endpoint, network, email, cloud, and identity?
  • How quickly are you able to respond to security incidents today? Does that change if incidents happen outside normal operating hours?
  • Is your team dealing with burnout or alert fatigue from their security tools?
  • What would having a team of experts monitoring your entire environment free you and your team up to do?

Top reasons our community cites for adopting or considering this solution:

  • Lack 24/7 security coverage across endpoints, network, cloud, SaaS, identity, email
  • Lack human resources (people, expertise, etc.) to detect incidents, mitigate threats, and upskill staff to improve cybersecurity readiness.
  • Difficulty operationalizing existing security tools effectively, resulting in low ROI
  • Alert fatigue – overload of alerts from your security tools (i.e., your EDR or SIEM).
  • Blind spots –  fearing a new type of attack you are not prepared for.

You must be directly involved in your company’s evaluation process for solutions like this, or in the management chain for people who do. You must be a hands-on user of the prospective solution or in the management chain of users. Please do not register for programs that are an unlikely fit. Your credibility and ours depend on it.

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